{"id":17897,"date":"2026-10-16T15:51:23","date_gmt":"2026-10-16T15:51:23","guid":{"rendered":"https:\/\/fesanjuandedios.edu.co\/quejas-y-sugerencias\/"},"modified":"2026-10-16T15:51:23","modified_gmt":"2026-10-16T15:51:23","slug":"quejas-y-sugerencias","status":"publish","type":"page","link":"https:\/\/fesanjuandedios.edu.co\/ar\/quejas-y-sugerencias\/","title":{"rendered":"Quejas y Sugerencias"},"content":{"rendered":"<div class=\"fesjd-pqr\">\n\n        <section class=\"fesjd-pqr-hero\">\n            <div class=\"fesjd-pqr-left\">\n                <div class=\"fesjd-pqr-kicker\">QUEJAS, SUGERENCIAS Y PQR<\/div>\n\n                <h1>Cu\u00e9ntanos<br><span>tu experiencia<\/span><\/h1>\n\n                <p>\n                    Tu opini\u00f3n nos ayuda a seguir construyendo una comunidad educativa\n                    m\u00e1s cercana, inclusiva y de mayor calidad. En la Fundaci\u00f3n Educativa\n                    San Juan de Dios, cada voz cuenta.\n                <\/p>\n            <\/div>\n\n            <div class=\"fesjd-pqr-formbox\">\n                <h2>Diligencia el formulario<\/h2>\n                <p>Cu\u00e9ntanos tu queja, sugerencia, petici\u00f3n, reconocimiento o consulta.<\/p>\n\n                <form id=\"fesjd-pqr-form\" action=\"\">\n\n<div class=\"pqr-field\">\n<label>Nombre *<\/label>\n<input type=\"text\" name=\"nombre\" placeholder=\"Ingresa tu nombre completo\" required>\n<\/div>\n\n<div class=\"pqr-field\">\n<label>Correo *<\/label>\n<input type=\"email\" name=\"correo\" placeholder=\"tu.correo@ejemplo.com\" required>\n<\/div>\n\n<div class=\"pqr-field\">\n<label>Tel\u00e9fono *<\/label>\n<input type=\"text\" name=\"telefono\" placeholder=\"Ingresa tu n\u00famero de tel\u00e9fono\" required>\n<\/div>\n\n<div class=\"pqr-field\">\n<label>Tipo de solicitud *<\/label>\n<select name=\"tipo\" required>\n<option value=\"\">Selecciona una opci\u00f3n<\/option>\n<option>Queja<\/option>\n<option>Sugerencia<\/option>\n<option>Petici\u00f3n<\/option>\n<option>Felicitaci\u00f3n<\/option>\n<option>Consulta<\/option>\n<\/select>\n<\/div>\n\n<div class=\"pqr-field\">\n<label>Programa o dependencia *<\/label>\n<select name=\"programa\" required>\n<option value=\"\">Selecciona un programa o dependencia<\/option>\n<option>Auxiliar en Enfermer\u00eda<\/option>\n<option>Auxiliar en Servicios Farmac\u00e9uticos<\/option>\n<option>Auxiliar Administrativo en Salud<\/option>\n<option>Auxiliar en Salud P\u00fablica<\/option>\n<option>Cosmetolog\u00eda y Est\u00e9tica Integral<\/option>\n<option>Administraci\u00f3n<\/option>\n<option>Admisiones<\/option>\n<option>Coordinaci\u00f3n Acad\u00e9mica<\/option>\n<option>Bienestar Estudiantil<\/option>\n<option>Otra<\/option>\n<\/select>\n<\/div>\n\n<div class=\"pqr-field\">\n<label>Describe tu caso o sugerencia *<\/label>\n<textarea name=\"mensaje\" placeholder=\"Cu\u00e9ntanos todos los detalles...\" required><\/textarea>\n<\/div>\n\n<button type=\"submit\" class=\"pqr-submit\">\u2708 Enviar solicitud<\/button>\n\n<div id=\"pqr-result\"><\/div>\n\n<input type=\"hidden\" name=\"trp-form-language\" value=\"ar\"\/><\/form>\n            <\/div>\n        <\/section>\n\n        <section class=\"pqr-process\">\n            <div class=\"pqr-process-inner\">\n                <div class=\"pqr-process-kicker\">TU OPINI\u00d3N GENERA CAMBIOS<\/div>\n                <h2>Un proceso claro y confiable<\/h2>\n                <p class=\"pqr-process-sub\">Gestionamos cada solicitud con responsabilidad, transparencia y compromiso.<\/p>\n\n                <div class=\"pqr-cards\">\n                    <div class=\"pqr-card\">\n                        <div class=\"pqr-icon\">\ud83d\udd52<\/div>\n                        <h3>Respuesta oportuna<\/h3>\n                        <p>Tu solicitud ser\u00e1 atendida en los tiempos establecidos.<\/p>\n                    <\/div>\n\n                    <div class=\"pqr-card\">\n                        <div class=\"pqr-icon\">\ud83d\udccb<\/div>\n                        <h3>Seguimiento<\/h3>\n                        <p>Podr\u00e1s conocer el estado de tu solicitud durante el proceso.<\/p>\n                    <\/div>\n\n                    <div class=\"pqr-card\">\n                        <div class=\"pqr-icon\">\ud83d\udee1\ufe0f<\/div>\n                        <h3>Protecci\u00f3n de datos<\/h3>\n                        <p>Tu informaci\u00f3n ser\u00e1 tratada con confidencialidad y responsabilidad.<\/p>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/section>\n\n    <\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_thinkrank_schema_form_data":"","_thinkrank_selected_schema_type":"","_thinkrank_additional_schemas":"","_thinkrank_canonical_url":"","_thinkrank_og_title":"","_thinkrank_og_description":"","_thinkrank_og_image":"","_thinkrank_twitter_title":"","_thinkrank_twitter_description":"","_thinkrank_twitter_image":"","_thinkrank_imported_from":"","_thinkrank_focus_keywords":[],"_thinkrank_focus_keyword":"","_thinkrank_robots_meta_enabled":0,"_thinkrank_robots_meta":"","_thinkrank_advanced_robots_meta":"","_thinkrank_exclude_from_search":0,"_thinkrank_exclude_from_archives":0,"_thinkrank_primary_category":0,"footnotes":""},"class_list":["post-17897","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - 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